APN enhances compliance programme
Assured Performance Network (APN), one of the USA’s largest OEM certified collision repair networks, has made major enhancements to its certification process.
The five-step certification validation process has been upgraded inline with the introduction of a mobile app, for use by onsite inspectors. The app will be used to optimise consistency, efficiency, and integrity.
Assured Performance is recognised as having one of the most stringent and comprehensive business requirements for OEM certification with proof of compliance, an on-site audit, and several comprehensive internal reviews making up the process. To electronically document all of the requirements with consistent efficiency, Assured Performance has developed a mobile App and integrated its use with the OEM required training and testing. Now, trained inspectors can follow a consistent inspection workflow providing electronic images, scans and notes, with the ability to upload the information to the web for additional internal auditing.
‘Our Inspectors must always be above reproach and efficient and consistent as they document the shops proof of compliance,’ stated Michael Quinn, executive VP of Assured Performance. ‘We built this app and added it to our five-step certification validation process to help our network achieve an even higher level of excellence and integrity.’