Changing industry relationships

IBIS Madrid Spain 2017

The latest IBIS Global Summit session has been announced for 2017, with General Motors and OE Connection joining an already stellar line-up.

They will join us in Madrid to discuss their ground-breaking programme that’s changing the dynamics of OEM and industry relationships.

In 2014, General Motors announced the bold decision to the US claims and collision repair market that they were no longer going to publish list price for collision repair parts. General Motors stated the objective as bringing to market a dynamic pricing mechanism that gave them a better opportunity to compete at the point an estimate was being written rather than trying to ‘price match’ after the decision was already made.

The industry went into crisis citing workflow disruption and time to prepare, and so they collectively asked General Motors to rethink. GM listened and paused the launch for nine months allowing an industry to prepare and take stock of the implications. GM launched the new pricing mechanism in October 2015.

Nearly two years on we will learn from the General Motors Director responsible for the programme, Kris Mayer, and the General Manager for the IT company behind the technology, Bill Lopez, how the programme, called MyPriceLink, is working and if it is achieving the objective.

We will also hear from these two senior executives on how the market has responded to General Motors since the launch and how this one strategic move has changed the dynamics of their relationships with the claims and collision repair industry. Kris and Bill will share their experiences of how this programme has provided GM with a seat at the decision-making table where they are engaged in very different conversations with insurers, repairers and the industry supply chain – one that works through relationship building and collaboration.

The theme for 2017’s Global Summit is ‘The Currency of Trust’, with sessions highlighting the importance of good collaboration and the benefits of cross-industry relationships. IBIS will also continue to focus on its core principles: improving safety, skills and standard across the world.

The event is only possible with the support of our partners 3M, AkzoNobel, Audatex, Enterprise Rent-A-Car and Fix Auto World. IBIS is proud to be aligned with such forward-thinking companies that strive for positive evolution throughout the collision repair industry.

Delegate places are available for £1,885 and include full access to the Welcome Reception on 12 June, access to the full day’s conference on 13 June; the International Dinner on the pitch in Madrid’s Santiago Bernabéu Stadium on the evening of 13 June, as well as the final half day’s conference and delegates’ lunch on 14 June. The price also includes two nights’ accommodation (12 and 13 June) at the Meliá Castilla.

To confirm your place, email Nicola Keady nicola@ibisworldwide.com or call 00 44 (0)1296 642826.