Chatbot enters insurance offering
US based nextinsurance has launched what it claims to be the world’s first ever chatbot for small business insurance.
In partnership with SmallTalk, nextinsurance has developed a fully functioning chatbot for Facebook Messenger to make the sign up for insurance fast and easy.
In a website blog no its website, the company states: ‘When you set the goal of fundamentally changing the way one of the oldest industries in the world operates, there are always going to be some naysayers.’
It continued, ‘Less than a year later, we’re proud to be creating a new status quo where insurance policies are good for the small business owners, and the negative relationship between policy holders and policy providers can finally be re-imagined.’
The system allows customers to message the insurer’s chatbot and within minutes sign up to insurance cover.
The system is currently available for personal trainers, photographers and contractors.