
IBIS Italia 2026 – provisional agenda
For registration queries, please contact Emily Miles – [email protected]
Conference Theme: Connecting Changemakers
Friday 9th October
1.00pm – Registration Opens
Arrivals, welcomes and networking with refreshments and light lunch.
2.15pm – Welcome to IBIS Italia 2026
Introduction to first IBIS Italia, theme, format, objectives and how to get involved.
The challenges, opportunities and decisions that will define the rest of the decade and the Changemakers and changemaking thought leadership that will drive change and grasp the opportunities.
2.30pm – Built for Tomorrow : A Future by Design.
How OEM Innovations are Redefining the Road Ahead for Collision Repair.
Discover how one OEM is planning for the next generation of vehicles, technologies, and customer experience. The vision from vehicle design and emerging technologies to repairability and repair capability requirements. How will these changes influence the collision repair leadership decisions we need to make now?
Changemaker Question
How can collision repair shift from reacting to change to helping shape it – what will distinguish the Changemakers that thrive, from those that struggle to survive?
3.15pm – Claims Reimagined : The Forces Reshaping Motor Insurance.
How The Next Generation of Motor Insurance Will Redefine Claims Management.
We discuss how insurers are innovating products and services to meet changing mobility trends, emerging risks and customer expectations. As motor insurance evolves to support electrification, connected vehicles, new mobility models, and digital-first customers, what will Changemaking claims management leadership look like in the next era of claims?
Changemaker Question
How do the Changemakers ensure tomorrows vehicles remain insurable, repairable and viable?
4.00pm – Networking Coffee Break
4.30pm – Beyond Ownership : Keeping Pace with Mobility.
The Changes Driving the Future Impact of Leasing on Collision Repair.
As mobility shifts from ownership to access, leasing companies are reimagining vehicle lifecycle management. How will the strategic decisions being made influence the downstream impact on repair networks, repair demand, vehicle downtime and customer experience – and how will that define the future of their collision repair partnerships?
Changemaker Question
How can collision repair Changemakers position themselves for successful partnerships?
5.15pm – Day One Closing Remarks.
Day 1 concludes by revisiting each Changemaker Question and summarising the Changemaking actions and opportunities that emerged throughout the day, to provide delegates with a call to action to take back to their businesses, while also setting the direction for tomorrows IBIS Italia discussions.
5.30pm – Day 1 Conference Close.
6.15pm – Cocktail Reception.
Relaxed networking time with fellow Changemakers.
7.45pm – Changemakers Dinner.
Informal buffet dinner and drinks, then depart at leisure.
Saturday 10th October
8.00am – Registration Opens.
Arrivals, welcomes and networking.
9.00am – Welcome to Day Two
Day one recap, takeaways, feedback and learnings and the outlook to this morning’s sessions and the objectives for today.
9.15am – The Intelligent Bodyshop : Using AI to Redefine Collision Repair Productivity.
How having AI on the Team is Transforming Operational Performance.
AI technology is unlocking new levels of efficiency and empowering the industry to be more productive than humans have ever achieved alone. Discover how AI’s role in the modern bodyshop is creating smarter, more streamlined operations, improving workflows, enhancing decision making and building more resilient, future ready businesses.
Changemaker Question
What is the one barrier you need to overcome to successfully embed AI into your business operations?
10.15am – Networking Coffee Break
10.45am – From Commitment to Competitive Advantage : World Class ESG in Action.
The Global Revolution Driving Sustainable Collision Repair Operations.
Sustainability has become a core business priority. Discover how embedding world class ESG practices into your operations through plastic repair innovation and circular economy principles will deliver environmental benefits, operational efficiencies and sustainability led value for partners and customers, while also delivering commercial advantages for your business, without compromising performance, quality or safety.
Changemaker Question
If sustainability was the primary measure of business success, what is the one thing you would need to change in your business?
11.45am – The Future in Five: 5 Voices, 5 Minutes. 5 Changemaking Opportunities.
Leadership Ideas to Future Proof Italian Collision Repair.
Is the future for the Italian collision repair market already written…Or can Changemakers change it?
Five business leaders reveal their boldest ideas, insights and perspectives on innovations, strategies and mindset shifts they believe will have the greatest impact on creating a better future for all Italian collision repair stakeholders.
Changemaker Question
Which idea can we not afford to ignore – and what must we change to make it a reality?
12.15pm – IBIS Italia 2026 Closing Remarks
As we close the conference, we leave everyone with one thought, the future isn’t something that happens to our industry … it’s something we create together.
We all have a role to play and the conversations on how we create it together don’t end here.
12.30pm – Day 2 Conference closes.
Final networking and depart at leisure.
1.30pm – IBIS Italia Formally Closes.
*This is a provisional agenda, we recommend checking back regularly for the latest updates.

