IBIS Middle East 2024 – Agenda

8.15am-9.30am – Arrival and Registration

Tea, coffee and light pastries available from 8.15am.

Welcome and networking time.

9.30am – Welcome to IBIS Middle East 2024

Jason Moseley – CEO, IBIS Worldwide welcomes delegates and introduces Robert Snook as the IBIS Middle East 2024 Moderator.

9.35am – Robert Snook, IBIS Middle East 2024 Moderator

Robert outlines the objectives for the day and sets out the timings and format of the event.

9.40am – COP28 – Why It Matters

The summit outcomes and the predicted impacts on us as we progress toward Vision 2030

Opening presentation. Interactive panel session. Whole room discussion and debate.

We have a collective accountability and responsibility to contribute to a sustainable industry and environment. Where are the gaps we need to close, how will it impact us in 2024 and what ESG strategies do we need to implement to ensure we Transform Tomorrow Together toward Vision 2030?

Raya Makawi, regional leader sustainability – Middle East and Africa, 3M
Adam Ridgway, founder & CEO, ONE MOTO Technologies
Stephen Louis, business manager – premium brands, Axalta

10.15amEmbracing Change

How are some of the world’s leading bodyshops are already Transforming Tomorrow Together

TV News style session – 1:1 live interviews with leading global bodyshop owners around the world.

IBIS Middle East broadcasts live to leading bodyshops around the world, to hear how they are already Transforming Tomorrow Together with their partners. What transferable shortcuts to success can we learn from their expertise and experience to transform our own market and businesses tomorrow?

Graham Purvis, group aftersales director, United Motors Group
Abdullah Amro, Fix Auto director, Gulf Motors
Trent Walkden, owner, South Tweed Autos Smash Repairs, Australia
Charles Canning, managing director, Cannings Cape Town, South Africa
Adam Thurman, managing director, EV Bodyshops, UK
Kyle Al Rifai, chief executive officer, Swift Recon, USA

10.50am – Coffee and Networking Break

11.20am – The Red Hot Topics

The ones stopping us from Transforming Tomorrow Together

Open Mic Session – no speakers on stage, live polls create subjects for whole room discussion.

Start any industry stakeholder conversation in the region and pricing models, shifting volumes, price pressure, repair times, repair methods, data access, inconsistency, lack of standards, excessive variation and the reluctance to adopt new technology will be the top 10 blockers to progress. But, what are we going to do to move forward? The audience has their say in an open mic session, sharing views and creating whole room discussion and debate.

12.10pmOEM Outlook

How established brands and new players are creating a new world order

Opening presentation. Interactive panel session. Whole room discussion and debate

How are the established brands transforming for tomorrow? How are the new players disrupting markets across the region and around the world? There are advantages and disadvantages on both sides, but what are they, how are they creating new models and how will the outcomes of these models affect how we Transform Tomorrow Together?

Sean Carey, president, SCG Management Consultants, USA
Andrew Marsh, automotive engineer, UK
Dirk Fuchs, founder & owner, Electric Mobility Consulting, USA

1.00pm – Networking Lunch

2.10pmInsurer Innovation

The path toward a digitised ecosystem of insurance products, claims processes and connectivity

Opening presentation. Interactive panel session. Whole room discussion and debate.

Artificial Intelligence – we cannot uninvent it now, but is it the most exciting innovation or the scariest idea ever? How do we manage it and control it or should we just embrace the transformation it brings? What are the opportunities and innovations we need to adopt to Transform Tomorrow Together and what are the fears holding us back vs the benefits driving us forward?

Frederik Bisbjerg, head of MENA, The Digital Insurer
Eddie Longworth, claims & supply chain transformation, ClaimsTech development, conference chairman, speaker, writer
Jon Parker, managing director, Halo ARC, Europe

3.00pm – Coffee and Networking Break

3.25pm – Tomorrow’s World Today

The new technology available today enabling operational efficiencies tomorrow.

Interactive panel session with whole room discussion and debate

The extraordinary pace of change means tomorrows world is now today’s world. We look at some new technologies available today to see how they can increase our efficiencies, reduce our costs and improve our profits. The leaders are already utilising technology to transform for tomorrow because they understand it’s tough to persist with an analogue business model in an increasingly digitised world.

Sanel Hodžić, owner & managing director, Cyber Automotive Solutions, Middle East
Naseef Umar, co-founder, Autosmart Technology, Middle East
David Williams, commercial manager, Behbehani Bros, Bahrain
James Spears, head of automotive AI, Tractable

4.05pm – What Does Good Look Like in the Region?

What needs to happen to ensure we successfully Transform Tomorrow Together?

Interactive panel session. Whole room discussion and debate.

We all look ahead to 2030 and want it to be good for us, our business and our industry. We want to be in a good place – one that is better than where we are today. So, if we could create our own Vision 2030, what would that look like?  How can we Transform Tomorrow Together – do we step up and create consistency in safety, skills and standards or just let the gap grow?

Chris Cotterill, business development team leader, The Institute of the Motor Industry
Surendra Acharya, regional aftersales manager, Stellantis Middle East
Salman Shahid, regional segment manager, Transportation Aftermarket, EMEA, 3M
Kevin Watkins, head of automotive talent and learning, Al Futtaim
Mark Armitage, chief revenue officer, AutoTech Group

4.45pm – Closing Remarks

Robert Snook summarises the event and reviews key points and take away actions. Confirms IBIS activity for 2024. Thanks patrons, sponsors, ambassadors, speakers and attendees.

4.55pm – IBIS Middle East 2024 Closes

Delegates continue with networking and depart at leisure.