IBIS USA 2022 – Agenda

  • 6:30 pm
    Cascades Deck
    Exclusive Welcome Party – Welcome to IBIS USA 2022
  • 8:45 am — 9:30 am
    Champions Ballroom D
    Breakfast
  • 9:30 am — 9:35 am
    Champions Ballroom EFGH
    Introduction to IBIS USA 2022
    • President, SCG Management Consultants / IBIS Ambassador & Board Member
  • 9:35 am — 9:40 am
    Champions Ballroom EFGH
    Welcome to Day One – IBIS USA 2022
  • 9:40 am — 10:05 am
    Champions Ballroom EFGH
    Session One: Where has the last two years left us, and where are we going?
    Opening presentation showing the current recovery of the global market. Market intelligence update, we will look at current and future data trends.
  • 10:05 am — 11:05 am
    Champions Ballroom EFGH
    Session Two: The harsh realities of vehicle technology on bodyshop operations
    With the continuing advancement of new vehicle technology, bodyshops are now faced with many hurdles when it comes to repair. Effects on process flow, space needs, workshop footprints along with equipment and training requirements. What is the optimum repair environment?
  • 11:05 am — 11:35 am
    Champions Ballroom Foyer
    Exclusive Networking & Coffee
  • 11:35 am — 12:35 pm
    Champions Ballroom EFGH
    Session Three: Heart of the matter – The dynamics of the end-to-end claims process
    How has innovation changed the traditional claims process? Add to this supply chain challenges and an increase in vehicle repair times this panel discussion will highlight how the claims journey has changed and the continuing challenges that need the next level of collaboration.
  • 12:35 pm — 1:45 pm
    Champions Ballroom D
    Lunch & Exclusive Networking
  • 1:45 pm — 2:45 pm
    Champions Ballroom EFGH
    Session Four: People – our scarce but most needed collision repair resource
    Not restricted to just a technician shortage, the industry is struggling with staff shortages in all facets of the business. We will look at the recruitment journey, how we can mentor the mentors and the importance of a planned career path.
    • Owner, Elite Bodyshop Solutions
    • Fix Auto/Novus Glass MSO, ADHD Coaching Specialist, Leadership Coach & Trainer
    • Director, Marketing & Project Management, Collision Repair Education Foundation
    • Auto Collision Instructor, Metropolitan Community College
  • 2:45 pm — 3:30 pm
    Champions Ballroom EFGH
    Session Five: Innovation for talent acquisition – Collision Engineering Program
    Collaboration at all levels is necessary to find a solution to the talent crisis. Partnership between industry and education is essential as we work toward a cohesive standard for training our future technicians, change perceptions, and revolutionise the industry. During this session, IBIS delegates will hear from board members of the Collision Engineering program, and industry members, on the need for collaboration between education and industry.
  • 3:30 pm — 4:00 pm
    Champions Ballroom Foyer
    Exclusive Networking & Coffee
  • 4:00 pm — 4:45 pm
    Champions Ballroom EFGH
    Session Six: How the face of our industry has changed post pandemic
    There are many issues affecting the economic business model, how are these issues affecting the economic plans for the business. Issues including costs of parts, parts supply and labour rates. What are the critical challenges and needs of the business right now?
  • 4:45 pm
    Day One conference close
  • 5:45 pm
    Resort Pool
    IBIS USA 2022 Exclusive Cocktail Reception
  • 6:30 pm
    Resort Pool
    IBIS USA 2022 Exclusive Gala Dinner
  • 8:45 am — 9:30 am
    Champions Ballroom D
    Breakfast
  • 9:30 am — 9:40 am
    Champions Ballroom EFGH
    Welcome to Day Two – IBIS USA 2022
    • President, SCG Management Consultants / IBIS Ambassador & Board Member
  • 9:40 am — 10:40 am
    Champions Ballroom EFGH
    Session Seven: Putting the Vehicle at the heart of the process – OEM Repair Procedures and Repair Planning
    This presentation and panel discussion will bring together the recent data collected over months of field research on repair planning practices and obstacles in collision repair organisations. Tanya Sweetland and a panel of industry experts will discuss the dynamics repair professionals face in accessing and using OEM repair information to achieve the outcomes vehicle owners and other stakeholders expect – a documented, safe and proper repair.
  • 10:40 am — 11:10 am
    Champions Ballroom Foyer
    Exclusive Networking & Coffee
  • 11:10 am — 12:30 pm
    Champions Ballroom EFGH
    Session Eight: Ask the Vehicle Manufacturers – OEMs in the spotlight
    With the OEM’s making such vital inroads into the claims and collision repair space we have assembled a panel of market leading OEM executives to answer your questions. We will seek clarity on Certified Networks and their requirements, we’ll ask if there are plans with glass and advanced EV repairs, how much the OEMs intend to expand their services into the repairer community and how shops and suppliers should be positioning themselves to work with the OEMs.
    • President, SCG Management Consultants / IBIS Ambassador & Board Member
    • Senior Manager, OnStar Global Innovation
    • Director, Strategy and Collision Business, Ford Motor Company
    • Senior Manager, Global Body Repair Program, Lucid Motors
  • 12:30 pm — 12:35 pm
    Champions Ballroom EFGH
    IBIS USA 2022 Closing Remarks
  • 12:35 pm
    Champions Ballroom D
    Final Networking & Lunch

Please note that all timings and sessions are subject to change.