Dr Frik Botha, director, Industry Training Centre ITC Trevor Ward, head of customer services (Aftersales) at Mazda Southern Africa (Pty) Ltd Dean Lander, head of repair sector services, Thatcham Research Busi Maile, managing director, C3 Autobody Repair Academy Claire Macfie, editor, Automotive Refinisher magazine Andrew Marsh, co-owner and founder, Ezi-methods Lawrence Tshifura, Director, Sera Training and Development (Pty) Ltd Steve Kessell, operations director, Collision Repairers Association (CRA) Les Mc Master, director, Right to Repair SA Frazer Minskip, high performance skills coach, WorldSkills UK Steven Lurie, commercial director, PG Glass