IBIS France 2026 – Provisional agenda
For registration queries, please contact Emily Miles – [email protected]
Conference Theme: Connecting Changemakers
08.00am – Registration Opens
Arrivals, welcomes and networking with coffee and light pastries.
09.00am – Welcome to IBIS France 2026
Introduction to today’s theme, new format, timings, objectives and how to get involved.
Highlighting how we will explore the key challenges, decisions and changes that will prepare the French Collision Repair market for what will define the next decade and the role of Changemaking Leadership in driving through positive change.
09.15am – Opening Keynote
Discussing their view of the theme what it means to them, what it means to the market and what outcomes they would like to see from today’s interactions.
9.30am – The French Collision Repair Market in Transition
We examine the fundamental changes bridging insurers, repairers and bodyshops to restructure and reset collision repair in France.
What the data shows us, what that is telling us and what we need to do next, so we can position our businesses to remain connected and collaborative, while also being ready and prepared for the wider economic outlook.
Key topics:
- Market outlook in France and across the region
- Underlying factors driving repair volume and value trends
- Economics, business profitability and reinvestment requirements
- Consolidation and emerging business models
- Changing customer habits, behaviours and expectations
Changemaker Question
How can the French collision repair industry collaborate to remain profitable and resilient as market conditions and external forces continue to evolve?
10.10am – From Claim to Completion: Technology Driven Repair Journey Transparency
The Future for Mobility, Claims and Repair Processes in the Virtual Economy.
We discuss how technology will empower the industry – and fundamentally change it. Software integration across the claim and repair journey means the next transition is from mobility to platform-based services, so what are the threats and opportunities in that transition and what will the digitised, operationally efficient future look like?
Key topics
- Growing role of software, connectivity, diagnostics and calibration in repair
- AI in claims, estimating and repairs: Transformation or Disruption?
- How data led decision making will transform workflow automation
- Automation and robotics
- Customer communication and engagement in future
- Implications and responsibilities for repair networks, insurers and consumers
Changemaker Question
How can technology help businesses work smarter without losing human expertise — while also transitioning to a digital, connected future?
10.50am – Networking Coffee Break
11.30am – Building the Future of French Collision Repaironomics.
How will Collision Repair Standards Remain Sustainable for All Stakeholders?
We are already repairing tomorrow’s cars today. Vehicle design is changing at an unprecedented rate while global cost concerns are increasing. This session explores how repairers can keep pace and align their people, processes and reinvestment with increasingly sophisticated vehicle engineering and challenging Repaironomics models.
Key topics
- ADAS, Recalibration, Diagnostics and Compliance in software-defined vehicles
- Mixed materials and the impact on repairability and repair integrity
- Megacasting and the impact on insurability and repairability
- OEM Innovations and new vehicle technologies
- Parts, repairability and the changing requirements for ensuring safe repair
- Managing risk appetite and maintaining reinvestment capability
Changemaker Question
As vehicle technology evolves faster than ever, how do we ensure repair remains insurable, repairable and viable?
12.30pm – Networking Lunch
2.00pm – Who will Repair the Future?
Skills Profiles and Capabilities Needed in Changemaking Leaders and Teams.
No strategy is deliverable unless you have the capability to implement it. As repair complexity increases, attracting, developing and retaining the future skillsets needed has never been more important than it is right now.
But where is the leadership mindset, what’s front and center for the Changemakers right now? What capability challenges are keeping them awake at night and how do we address those? What risks and threats are being ignored and where do we need our capability to be better if we are to be fit for future?
Key topics
- How the role of a Changemaking leader is changing
- The critical leadership skills that will be needed by Changemaking leaders
- Where are the biggest capability gaps and how do we close them?
- What emerging skillsets and capabilities are occupying leaders minds today?
- Leading new team models – who and what needs to be on the team now?
- How do we attract and recruit future skillsets, instead of just replacing todays?
Changemaker Question
What capabilities will Changemakers need to bring into their business to repair tomorrow’s vehicles safely, accurately and confidently?
3.00pm – Networking Coffee Break
3.45pm – Is the future for the French collision repair market already written?
…Or can Changemakers change it?
Lightning Conference Session with a series of 6 minute lightening discussions on different perspectives.
Changemakers are the masters of uncertainty. Changemakers lead while Change watchers watch them get ahead and Change victims just try and cope with whats left.
Changemakers from repairers, insurers, OEMs, suppliers and industry organisations share their perspectives on the key decisions that will define the next decade and the number one change that is needed to secure the future of our industry for all.
Changemaker Question
If we could make one change today that would have the greatest positive impact on the French collision repair industry over the next five years, what should it be?
4.20pm – Closing Remarks.
The conference concludes by revisiting each Changemaker Question and summarising the Changemaking actions and opportunities that emerged throughout the day, to provide delegates with a call to action to take back to their businesses, while also setting the direction for future IBIS discussions.
Partner thank yous and confirmation of IBIS 2027 Calendar.
4.30pm – Cocktail Reception.
Final networking and departure at leisure.
*This is a provisional agenda, we recommend checking back regularly for the latest updates.
