2022 content in depth

The knowledge, insight and practical knowhow you’ll take away from each 2022 IBIS event on how to get your business ready for growth will be served in 6 core topic areas that together cover the A-Z of the global auto collision repair industry sectors.


As always, bodyshops will remain the centre of our focus. Case studies, local, regional and global best practices, leadership and management, finance and measurement, operations, repair processes and technologies will all feature strongly on the event agendas.

You will learn from successful industry professionals with a valuable story to tell and information to share. The content of each event will be tailored to the specific region in question.


As vehicle and repair technology develops, it’s important that the industry is kept up to date and informed on the new products, materials, systems and repair processes available.

At each IBIS event, manufacturers, suppliers and repairers alike have an open forum to share their knowledge on the vehicles they are producing, the latest equipment coming onto the market and the new repair techniques required.

On the agenda will be equipment innovation, return on investment, connectivity, ADAS, electric and autonomous vehicles.


The insurance claims journey has changed, and there is no longer a one size fits all approach. With established insurers making the move to touchless and digital claims and disruptive claims technologies continually emerging from the insurtech sector, this is a topic that affects all markets in all regions.

The following subject areas will be up for discussion:

  • insurer trends and strategies
  • new insurance models
  • changing repair profile trends
  • customer experience and expectation
  • the new repair journey
  • changing roles and responsibilities of insurers and bodyshops
  • the future of approved repair networks


With several vehicle manufacturers having recently confirmed a move to producing solely electric vehicles within the next decade, it is important that repairers are kept up to date with the latest vehicle information, training and educational needs, repair techniques and equipment.

These developments and innovations will impact on the strategic decision making, investment planning, training and staffing requirements of all repair facilities. In support of this, we will be looking closely at manufacturer and insurer collaboration, as well as FNOL and repair deployment.


Throughout 2022, IBIS will continue its rich history of interviewing and giving a platform to some truly motivational and inspirational figures. They bring knowledge and fresh thinking both from within and outside our industry.

As technology and innovation will never again be as slow as they are today, you can learn on both a professional and personal level from IBIS keynote speakers who will motivate you to take action, inspire you to build better businesses and give clarity on the future.