IBISConnect Africa 2021 agenda

10.00 Welcome to IBISConnect Africa 2021

10.05 The South African collision repair market in 2021 and beyond
A look at the current profile of the South African collision repair industry to include: 

  • The challenges and opportunities we’re facing currently 
  • The road ahead as we look towards 2023
  • The changes we’re seeing in the market
  • New products being launched to help uninsured drivers 
  • Other new products coming down the track 

Claire Macfie, editor, Automotive Refinisher

10.25 Education as the key to success
A panel session to debate the question of how we make our industry more attractive to the younger generation and how we go about engaging talent sooner. The panel will consider what best practice and winning formula we can adopt from overseas markets and how we can better educate our customers and communities in order to build a better future.

Busi Maile, managing director, C3 Autobody Repair Academy
Dr Frik Botha, centre manager of industry training and consulting, IT-C
Lawrence Tshifura, director, Sera Training and Development (Pty) Ltd
Dean Lander, head of repair sector services, Thatcham Research
Frazer Minskip, WorldSkills UK

10.55 ADAS – time for a recalibration?
OEM ADAS equipment changes constantly. A new skill set, job role and learning journey are needed to repair these safety critical features– but how are we adapting to manage this?

Andrew Marsh, engineering director, Ezi-methods

11.15 Networking break

11.35 ADAS – the calibration roll-out
Steven Lurie of PG Glass discusses the company’s recent ADAS calibration rollout and how it’s going for them and the MBR’s so far.

Steven Lurie, commercial director, PG Glass

11.45 Right to Repair – a free choice of any repair, anywhere, anyhow 
A panel discussion in which the insurers, OEM’s and MBRs will share their thoughts and perspectives on this new initiative. They’ll consider its benefits and challenges, how it will affect the industry and where the customer fits into the decision-making process.                                                                                                

Les Mc Master, director Right to Repair SA and board member and national vice chairman of the Motor Industries Workshop Association
Steven Lurie, commercial director, PG Glass
Trevor Ward, head of customer service, Mazda Southern Africa (PTY) LTD
Steve Kessell, operations director, Collision Repairers Association (CRA)

12.15 End

All times are given in SAST (South Africa Standard Time)