The final session at IBIS Ireland 2016 saw a panel, comprising five regional experts, discuss the current and future developments within the Irish collision repair sector. Moderated by IBIS conference director, Jason Moseley the panel comprising: Peter Daly, managing director, Synergy Vehicle Refinish Solutions; Colin Hagan, managing director, Riverpark Training; Trevor Lee, body and paint business [...]

Shifts in ownership, generational trends, alternative fuels and a host of influences will affect future vehicle values according Dylan Setterfield, international forecast manager, cap hpi. Dylan opened his session by referring to two famous quotes on predicting the future: ‘never make predications especially about the future’ (Casey Stengel) – Dylan quipped ‘unfortunately, that’s my job’ [...]

An insight into the Dutch market during IBIS Ireland 2016 suggested the big question remains around who owns the customer. Paul Dingemans, freelance project manager and consultant presented a session ‘A view of the Dutch bodyshop market’ which raised the question of who owns the customer – the broker, the bodyshop or the insurer. Highlighting [...]

Paul Davies, head of innovation, Audatex UK offered IBIS Ireland 2016 delegates an insight into generational behaviour change by saying, ‘we need to change how we do things’. Paul opened his session ‘Digitalisation and Gen Y’ by highlighting how the insurance sector is the only industry to have made two annual profits since 1944 – [...]