Laurent Decelle, director of networks and partnerships for Covea Insurance and president of research organisation CESVI France, addressed delegates at IBIS ME 2018 about the opportunities of using technology within the claims process. Covea has more than 11.5 million polices in France, handling in excess of 14 million cars. Its target is to remain a [...]

Caroline Newns of Caroline Newns Consultancy delivered a provocative presentation at IBIS ME 2018 at Le Meridien Hotel in Dubai today, when she urged the leaders in the room to ensure that they had the skills necessary to lead their businesses to where they need to be. She said, ‘Businesses need to know where they’re [...]

Road safety in the Middle East is an ongoing concern for the industry, but in Saudi Arabia an organisation has been set up to try to improve standards among repairs to ensure cars are returned to the driver in their pre-accident condition. Set up in 2015 as a regulatory body, Taqeem is now well down [...]

IBIS ME 2018 invited leading industry experts from the region to take part in an open and insightful panel debate on the state and future of the automotive aftermarket. Thomas Faerber, general manager, project and logistics, Al Nabooda Automobiles, Mark Hayes, group aftersales director, Audi Volkswagen Middle East, and Zia-Ul Jaweed, claims director, RSA joined [...]

Speaking at IBIS ME 2018 today, Eric Devos, president and CEO of GiPA Group, said that the urbanisation of the world is having a significant impact on the aftermarket industry, and would have an even more significant impact in the coming years. GiPA has been researching the sector for more than three decades, gathering and [...]