IBIS USA 2023 – Agenda

Draft agenda outline

Wednesday 19 April

7pm-9pm – IBIS USA Welcome Reception in Partnership with Axalta

Thursday 20 April

9.00am – CEO Welcome – IBIS USA 2023

Introduction to IBIS USA – Jason Moseley, CEO, IBIS Worldwide

9.05am – Welcome to IBIS USA

Welcome to IBIS USA – Sean Carey, IBIS board member & ambassador

9.10am – Insurer Insight – Interview with Andrew Rose, President, OnStar Insurance

IBIS USA will open with IBIS Ambassador Sean Carey interviewing Andrew Rose, president, OnStar Insurance.

9.55am – Trends and Innovation in the Claims and Collision Market

Looking at industry trends, relationships, and dynamics, in this session we will discover how new AI technology has changed the traditional claims process from both the insurer point of view and that of the collision shop – how these digital advancements have impacted the way both stakeholders work not only in their own businesses but how they work together.

Frederik Bisbjerg, business professional, author, public speaker, MBA lecturer
Jason Hope, vice president, strategy and corporate development, Boyd Group
Hami Ebrahimi, chief strategy officer, Caliber Collision

11.00am-11.30am – Exclusive Networking Coffee Break

11.30am – Collision Industry Supply Chain Management

Procurement of parts and supply chain issues is an ongoing problem globally, and not just for the collision repair industry. During this session we will discuss the ongoing pressures but ask the question – how do we mitigate them? How is technology helping more efficient supply chain communications and decisions and what would happen if we changed behaviours rather than the process?

Dr. Chad W. Autry, Myers distinguished professor of supply chain management, associate dean for research and faculty, Haslam College of Business, The University of Tennessee
Seth Wilcox, VP of sales, North America, Axalta Refinish
Harold Sears, owner/president, Imagine Additive Consulting
Aaron DeLong, 3D printing, HP Inc. 

1.15pm-2.15pm – Exclusive Networking Lunch Break

2.15pm – Industry Talent

Recruiting and retaining staff is still an ongoing issue, not restricted to the collision repair sector. So, what are other industries doing to overcome this problem and what can we learn from them.

2.15pm – Shifting Culture

Claudia Morgillo PCC, CPC, ELI-MP, professional certified leadership coach and trainer / Fix Auto Canada MSO
David Luehr, owner, Elite Bodyshop Solutions
Stephen Bozer, owner & general manager, Fix Auto Tempe
Paul R Sgro, president, Lees Garage Inc.

3.15pm-3.45pm – Exclusive Networking Coffee Break

3.45pm – Industry in Action

Molly Mahoney, national marketing & engagement director, Collision Engineering Program
Dara Goroff, vice-president, planning & industry talent programming, I-CAR
Amber Ritter, director of marketing and project management, Collision Repair Education Foundation

4.30pm – Industry Talent – Recognising Talent

Jason B. Bartanen, director of industry relations, Collision Hub
Erin Suchara, Advanced Application Engineer, 3M Collision


5.15pm – Day One Conference Close

6.30pm-9pm – IBIS USA Exclusive Networking Drinks Reception and Dinner – in Partnership with Axalta

Friday 21 April

9.15am – Welcome Back to IBIS USA

Introduction to IBIS USA – Jason Moseley, CEO, IBIS Worldwide

9.20am – The Future of the Collision Shop

New technology vehicles are changing the face of the traditional collision repair shop infrastructure. As the technology progresses, which it will continue to do, collision shops need to be well prepared for the impact. What new technologies can we expect to see in the future and how will this affect not only the repair and repair data but staff training too.

Jeff Peevy, vice-president, technical products, programs & services, I-CAR
Bud Center, director, technical products & curriculum, I-CAR
Dirk Fuchs, director, technical programs & services, I-CAR
Andrew Marsh, engineering director, Ezi-Methods
Tanya Sweetland, general manager, advanced repair technologies, OEConnection
Chris Chesney, vice-president of training & organisational, Repairify

10.45am-11.15am – Exclusive Networking Coffee Break

11.15am – The Future of the Collision Shop (continued)

12.25pm – Closing Remarks

12.30pm – Delegates Networking Departure Lunch