9am – Welcome to IBIS ASEAN 2024
Jason Moseley, CEO, IBIS Worldwide
9.10am – Datuk Lukman: Opening keynote presentation
9.30am – Transforming Tomorrow Together: Global overview
Around the world opinions and insights of the collision repair industry. What industry transformations have been seen around the globe, what’s happening now, and what is still to come, and what more should we be doing?
Roberto Sticca, general manager, CSN Collision Group, Italy
Trent Walkden, owner, South Tweed Autos Smash Repairs, Australia
Claudia Morgillo, PCC, CPC, ELI-MP, professional certified leadership coach and trainer / Fix Auto Canada MSO
Mario Dimovski, director, circular & repair innovation, Boyd Group
Fredrik Karlsen, CEO, INTAKT BILSKADE
10.15am – Consolidation of Bodyshops in Australia, and Unity’s vision for consolidation in the ASEAN region
Ramiro Rivera, Business Manager, Unitycorp Ltd.
11am-11.30am – Networking coffee break
11.30am – How parts procurement in bodyshops is carried out in Australia
Procurement of parts and supply chain issues is an ongoing problem globally. Discussing the changing landscape of parts procurement, how things have changed, and what opportunities could arise in the future.
Jasmine DeWys, Sales and Customer Retention Manager, PartsCheck Australia
Devindran Ramanathan, Co-Founder & CEO, ACS Pentas (Asia) Sdn Bhd
12.15pm – Evaluating Vehicle Risk: Why & How from an Insurer’s Perspective
With the ongoing liberalisation of insurance premiums, we will be looking at the importance of evaluating vehicle risk and the challenges within the motor insurance ecosystem. Advancements in vehicle technology and the needed repair capability will result in new cost pressures. To what extent can insurance premiums absorb and reflect these changes? Are there opportunities to provide consumers with more cost-effective choices through innovative products and charge premiums that better reflect their individual risk?
Tiffany Tan Shi En, vice-president, pricing and analytics, MSIG Insurance
David J Williams, senior executive & non-executive director, formerly managing director of claims, underwriting, & technical services, AXA Insurance UK
1pm-2pm – Networking lunch break
2pm – Claims market overview
Steve Miller, Chief Executive Officer, of MRC, will present the most recent statistics on insurance collision repair data for the market.
Steve Miller, chief executive officer, MRC
Chris Gardner, founder & CEO, Autograb
2.45pm – The current trend of stolen vehicles in Malaysia and the impact to the Motor Insurer, Vehicle Repairer and Consumer
Mas Tina Abdul Hamid, co-ordinator, Vehicle Theft Reduction Council of Malaysia (VTREC)
3.15pm-3.45pm – Networking coffee break
3.45pm – Standardisation in accreditation and education (technician qualification)
How the market is changing? How do businesses keep up with training and education in line with new vehicle technologies and the rise of electric vehicles?
Chris Cotterill, business development team leader, The Institute of the Motor Industry
4.30pm – 2024 MRC Awards presentation
5pm – Closing remarks and conference close
5pm – Networking drinks reception in partnership with Axalta, AQUA Restaurant
