IBIS ASEAN 2024 – Agenda

Provisional Agenda

9.30am – Welcome to IBIS ASEAN 2024

Jason Moseley, CEO, IBIS Worldwide


9.40am – Claims market overview

Steve Miller, Chief Executive Officer, of MRC, will present the most recent statistics on insurance collision repair data for the market.

Steve Miller, Chief Executive Officer, MRC


10.15am – Transforming Tomorrow Together: Global overview

Around the world opinions and insights of the collision repair industry. What industry transformations have been seen around the globe, what’s happening now, and what is still to come, and what more should we be doing?


11.00am-11.30am – Networking coffee break


11.30am – How parts procurement in bodyshops is carried out in Australia

Procurement of parts and supply chain issues is an ongoing problem globally. Discussing the changing landscape of parts procurement, how things have changed, and what opportunities could arise in the future.

Jasmine DeWys, Sales and Customer Retention Manager, PartsCheck Australia


12.15pm – How and why an insurance company evaluates vehicle risk by using Big Data

With the ongoing liberalisation of insurance premiums, we will be looking at how the market as a whole is progressing, what are the stumbling blocks and what can we learn from other markets around the world. With the rise in vehicle technology and needed repair capability, will new cost pressures require a more dynamic pricing system? Are we still on track to give more choices (through innovative products) more efficiency in claims services and overall more transparent and fair premiums.

Tiffany Tan Shi En is the Vice President, Pricing and Analytics from MSIG Insurance


1pm-2pm – Networking lunch break


2pm – The current trend of stolen vehicles in Malaysia and the impact to the Motor Insurer, Vehicle Repairer and Consumer

Mas Tina Abdul Hamid, Co-ordinator, Vehicle Theft Reduction Council of Malaysia (VTREC)


2.45pm – Consolidation of Bodyshops in Australia, and Unity’s vision for consolidation in the ASEAN region

Ramiro Rivera, Business Manager, Unitycorp Ltd.


3.30pm-4pm – Networking coffee break


4pm – Standardisation in accreditation and education (technician qualification)

How the market is changing? How do businesses keep up with training and education in line with new vehicle technologies and the rise of electric vehicles?


4.45pm – 2024 MRC Awards presentation


5.15pm – Closing remarks and conference close