09.00 – IBIS Welcome
09.05 – IBIS ASEAN 2023 – Opening Keynote Presentation
Ts. Siti Maisarah Mohd Pisal, Senior Manager, Malaysia Automotive, Robotics and Internet of Things Institute (MARii)
09.35 – Sustainable Strategies for Success
Global Leadership View with James Muse, VP Global Sales, Axalta Refinish
Jason Moseley, CEO, IBIS Worldwide, will interview James Muse, Global Vice President of Sales, Axalta Refinish, where they will discuss IBIS overarching theme of ‘Sustainable Strategies for Success’ and what that means for the industry.
Collision Repair Trends Global View with Chris Chesney, Vice President of Training & Organisational, Repairify
Jason Moseley will interview Chris Chesney looking at the operational aspects challenging the global collision repair bodyshop sector.
10.15 – Industry Initiatives and Solutions
Steve Miller, Chief Executive Officer, MRC, will present the most recent statistics on insurance collision repair data for the market and will also be answering why having an independent data organisation such as MRC is necessary for the industry.
Steve Miller, Chief Executive Officer, MRC Malaysia
Benedict Ngieng, Body and Paint (B&P) Support Department, Tan Chong Ekspres Auto Servis Sdn Bhd
Benildus Saw, Chairman, Association of Malaysian Loss Adjusters
11.00-11.30 – Exclusive Networking & Coffee Break
11.30 – Parts Procurement – Challenges and Opportunities
Procurement of parts and supply chain issues is an ongoing problem globally. During this session we will discuss the changing landscape of parts procurement, how things have changed and what opportunities could arise in the future.
Devindran Ramanathan, Co-Founder & CEO, ACS Pentas (Asia) Sdn Bhd
12.15 – Digitisation and the Use of AI in Auto Claims Technology
The auto claims journey has seen a huge advancement in technology, particularly through the global pandemic. During this session we will look at how AI and digitisation has been implemented and what else we can expect.
Charlie Ting, Chief Executive Officer, ControlExpert, Malaysia
Mina Sahib, Insurance Business Director, XA Group, UAE
Steve Miller, Chief Executive Officer, MRC Malaysia
13.15-14.15 – Lunch & Exclusive Networking
14.15 – Collision Talk: Maintaining Profitability in a Crisis Economy
This session will begin with an opening presentation from Jason Scharton of 3M
Process and Procedure in Repair Planning
Jason Scharton, Senior Manager, Global Expertise Delivery, 3M Collision
Maintaining Profitability in a Crisis Economy – Michel Malik, CEO, BodyShop News International
Jason’s presentation will be followed by a panel discussion moderated by Michel Malik, Group Publisher, and CEO of Body Shop News International where he will ask experts from the body and paint industry their views on “Maintaining profitability in a crisis economy.”
John Yap, Managing Director, AAW Solutions Sdn Bhd
Kong Wai Kwong, Operation Director, Ipoh Soo Kee Motor Sdn Bhd
Daniel Loh Hock Yew, Operating Director, Top Diversified Sdn Bhd & Founder, ProAtec eSkill
15.30-16.00 – Exclusive Networking & Coffee Break
16.00 – Keynote Presentation: How PIAM is Supporting the Needs of the Repairer Network in the Future
During this session we will look at the current industry landscape in the region. This will include industry influences and pressures, what changes are coming and what will the future challenges be.
Antony Lee Fook Weng, Chairman & Non-Independent Director, PIAM
16.30 – MRC Awards Presentation
17.00 – Conference Close
Exclusive Networking Drinks Reception in partnership with Axalta
