Provisional Agenda
Tuesday, 24 June 2025
6.30 pm – Welcome to IBIS Global Summit 2025: Exclusive Networking Drinks Reception and Industry Dinner – in Partnership with Axalta
Wednesday, 25 June 2025
8.00 am to 9.00 am – Arrival and registration
Tea, coffee and light pastries available from 8.15 am
Welcome and networking time
9.00 am – Welcome to the IBIS Global Summit 2025
Theme, conference objectives, timings, format and how delegates can get involved throughout.
9.15 am – İstanbul’a Hoşgeldiniz!
Turkish industry leaders set the scene for the Global Summit with a brief market overview.
Open discussion.
Global leaders meet where the continents meet in one of the most beautiful and hospitable cities in the world … but how does the industry work around here?
09.30 am – Shaping the Future: Tariffs and Trade Deficits
How the emerging political landscape is shaping market dynamics and industry economics
Morning Keynote.
The hot topic that has been headlining every 2025 media news. How is the evolving and increasingly dynamic landscape expected to affect our industry, and what will the ongoing impact be over the next one to three years? We take a macro look at the global picture to highlight the emerging insights, so we can continue to position our businesses better for what may lie ahead.
09.55 am – How Sustainable is Sustainability now?
The changing narrative around ESG, CSR and Sustainability
Interactive panel session. Whole room discussion and debate.
We have seen some global leaders repeatedly championing commerce and economics over social and cultural benefits. The new narrative has sought to change the context of what CSR, ESG and Sustainability mean. How will this affect the Paris agreement, what is on the agenda for COP30 in Belém in November, and how is the business and sustainable financing world responding so far?
10.40 am – Coffee and Networking Break – Turkish Style
We are in one of the coffee centres of the world, so we make coffee and network in Turkish style.
11.20 am – Leadership: Creating and Celebrating Excellence
Exploring the benefits of creating elite performance over enforcing company rules
Presentation.
We re-examine the context of effective leadership through a fascinating journey of personal choices, black box thinking, pushing boundaries and embracing failure. Where do the origins of excellence come from … and how do we maintain that drive in the real world while maintaining a shared, unspoken understanding of when, where and why we will never, ever compromise. Ever.
12.00 pm – Leadership Through Collaboration
How the role of an industry leader is evolving in 2025
Interactive panel session. Whole room discussion and debate
How can we all ensure we continue to lead the way forward in the dynamic and transitional market we are in? A panel of respected executive leaders from across the regions and sectors discuss what effective leadership means for them today. How their roles and responsibilities are evolving and how they are utilising leadership through collaboration to achieve their goals faster, better and easier.
12.40 pm – IBIS Insights: The Moments that Mattered
Spotlighting highlights and valuable moments from the morning speakers, which brought clarity on the trends, strategies, innovations and ideas for delegates to take away and apply in their business.
12.50 pm – Networking Lunch
Delegates enjoy the delicious Turkish cuisine, renowned as one of the three great kitchens of the world, and some world-class IBIS networking.
2.00 pm – Adopting Artificial Intelligence in the Real World: Getting Started
The Preparation, Practicalities and First Steps of an AI Integration Journey
Presentation. Whole room discussion and debate.
What are the real-world practicalities of adopting AI solutions, and if we want to do that in our business, what are the first steps in preparing for AI integration, before we can get started on using it? What can we learn from successful leaders, and how can we avoid expensive mistakes? When everyone seems to be an AI company now, how do we qualify that they are the right partner for us?
2.30 pm – Artificial Intelligence in the Real World: AI in Action
Leaders who are Realising the Potential of AI in their Business Today
Panel Discussion. Whole room discussion and debate.
Reviewing how it is already shaping the future and enabling possibilities in pioneering businesses. We hear from businesses across the global collision repair industry on how they got started and how they are leveraging the transformative potential of AI to revolutionise workflows, enhance the efficiency of daily operations and deliver better outcomes.
3.00 pm – IBIS Insights: The Moments that Mattered
Spotlighting highlights and valuable moments from Day 1, that brought clarity on the trends, strategies, innovations and ideas for delegates to take away and apply in their business.
3.25 pm – Evening Programme Introduction
Introducing the late afternoon and evening programme, options and timings.
3.30 pm – Day 1: Auditorium Closes
Delegates depart to partner breakout meetings, open mic discussions or personal networking.
Coffee will be available in breakout rooms and networking areas.
3.45 pm – Breakout Meetings, Open Mic Discussions, Personal Networking or Free Time
Delegates have a choice of activities for the final hour before the sessions close at 5.00 pm
5.00 pm – Istanbul Time
Delegates relax and experience the beautiful setting and panoramic views of this legendary city.
“If all the world were one country, it would choose Istanbul as its capital.”
6.30 pm – International Sundowner Reception – In Collaboration with Axalta
Guests relax with cocktails and drinks as the sun sets over Istanbul.
8.00 pm – IBIS International Dinner – In Collaboration with Axalta
Dinner served in the Fuji Ballroom.
Thursday, 26 June 2025
8.30am to 9.20am – Arrival and registration
Tea, coffee and light pastries are available from 8.30 am
Welcome and networking time.
9.20 am – Welcome Back
Recap of Day 1, plus timings, format and how delegates can get involved throughout Day 2.
9.30 am – Beyond the Brand: Reconnecting with Collision Repair
How one OEM is reconnecting retailers, repairers and retail customers
Morning Keynote.
OEMs are increasingly focusing on growing collision repair opportunities. Increasing vehicle technology and complexity mean increasing skillsets and investment required to maintain accreditation. OEM leaders are imagining a future where they own the collision repair process and customer experience, just like they have owned the service experience. Once the badge is proudly displayed on the repairers’ wall, how can OEMs collaborate with retailers, insurers and repairers to build a world-class collision repair network fit for the future, while also differentiating their brand experience for the customer and supporting a rewarding return on investment?
9.50 pm – Leadership through Collaboration: Repairability
Interactive panel session. Whole room discussion and debate.
With new vehicle technologies becoming more complex, but more normal, alongside T/L Ratios being at an all-time high in some countries, with more game changing OEM innovations such as Megacasting still to come, we get a view of how future repairability balances what’s coming down the line from the OEM’s to the collision industry, with an increasingly ageing car parc. The OEM’s competitor used to be pattern parts, but now it’s repairability, so what will change?
10.30 am – Coffee and Networking Break – Turkish Style
We are in one of the coffee centres of the world, so we make coffee and network in Turkish style.
11.10 am – Shaping the Future: Insurability
How evolving innovations are reshaping the claims management journey
Presentations. Interactive panel session. Whole room discussion and debate.
We gain a comprehensive insurance overview, sharing insights on how insurance operations will evolve and innovate in the next few years. How will insurer leaders collaborate with partners on automotive risk intelligence, reducing frictional cost, increasing efficiency in repair operations and personalising customer experience, so that enhanced insurability, repairability and sustainability are delivered through new, more dynamic and mutually beneficial models.
12.10pm – IBIS Insights: The Moments that Mattered
Spotlighting highlights and valuable moments from the morning speakers, which brought clarity on the trends, strategies, innovations and ideas for delegates to take away and apply in their business.
12.20 pm – Networking Lunch
Guests enjoy the delicious Turkish cuisine, renowned as one of the three great kitchens of the world, and some world-class IBIS networking.
1.30 pm – World Class: The Leading Bodyshops of the Future
What leading bodyshops will look like tomorrow and how they will operate differently
Interactive panel session. Whole room discussion and debate.
After hearing the IBIS insights from the 2025 summit sessions, where are leading bodyshops headed – and how fast are they travelling toward the destination? A global panel of leading bodyshops share their visions of the future for leading bodyshops who will overcome the challenges of vehicle technologies, insurability, repairability and sustainability across the globe.
2.30 pm – IBIS Insights: The Moments that Mattered
Spotlighting highlights and valuable moments from the 2025 Summit that brought clarity on the trends, strategies, innovations and ideas that delegates can take away and apply in their business.
2.55 pm – 2025 Closing Remarks and 2026 Summit Venue Ideas
3.00 pm – Post Summit Warm Down
Delegates can enjoy some final meetings or informal networking and socialising before the 2025 Global Summit formally closes at 4.00 pm.
4.00 pm – IBIS Global Summit Closes
With the 2025 Global Summit now closed, delegates can continue to relax, enjoy Istanbul or depart for home at leisure.
