Adel is a Customer Service & Bodyshop Operations Manager with 15+ years of experience. He consistently achieves record-high customer satisfaction rankings, improvements to the bottom line and the turnaround of underperforming operations into effective operations.

He oversees the bodyshop department at NMC where he is responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives, maintaining service records and operating the department profitably and sustainably.