Luís Jorge Santos is general manager of Impoeste,S.A, a market leader at Portuguese refinish paint market over the years. He has long experience in the after sales business, mainly as innovative way to selling paint and ancillaries as a service. Luís is always looking for process improvement, together with the customer, trying leading disruptive solutions.

Luís likes to develop new concepts as a way to overcome difficulties and challenges. He is a strong defender of transparent partnerships as a way to achieve better results in after-sales business. He is 55 years old, a father of two and an enthusiastic off-road motorcycle rider.