Michael Giarrizzo Jr. is president and CEO of DCR Systems, which delivers outsourced, dealer-based, turnkey accident repair centres based on lean manufacturing principles. Through strategic partnerships and its unique and patented applications, DCR Systems streamlines workflow and creates consistency with traditional auto body repair, creating wins for all stakeholders.

Giarrizzo and partners founded DCR Systems in 2004 with a vision to create a “fundamentally better” way to do auto body repair. Prior to DCR’s founding, Giarrizzo served as President of JSI Collision Centers and then COO of Sterling Collision Centers, in which he grew the company to 65 stores across 10 states and transitioned 39 stores from “traditional” thinking to true process flow environments.

Today, DCR Systems operates nine production cells across seven locations in multiple states on the East Coast. In addition to offering dealer-based accident repair centres, DCR Systems offers a licensing model that allows dealerships to adopt its world-class processes and proprietary applications, through which it currently has two licensed locations. The DCR Team has developed and implemented specialised tools, applications, and technologies to streamline the repair and claims processes, including the DCR Claims Portal, a powerful and convenient app that delivers a complete, easy-to-navigate electronic story of the repair.