• Tim Turvey confirmed for IBIS USA agenda

    • December 5, 2018
    • Posted by: Salih Tahir
    • Categories: Content Updates, IBIS News
    IBIS is proud to announce that Tim Turvey, Global Vice President, General Motors Customer Care and Aftersales will be speaking at the inaugural IBIS USA event, taking place on the 13-15 February 2019 in San Diego. Mr. Turvey is responsible for Global oversight for General Motor’s Customer Care and Aftersales, including driving customer retention throughout [...]
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  • GM to pay $900 million over ignition switches

    • September 17, 2015
    • Posted by: Simon Wait
    • Category: Industry News
    General Motors has agreed to pay $900 million (£581 million) and sign a deferred-prosecution agreement to end a US government investigation into its handling of an ignition-switch flaw linked to 124 deaths. The arrangement means GM will be charged criminally with hiding the defect from regulators and in the process defrauding consumers, but the case [...]
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