Understanding local culture is a vital ingredient to success even in the highly advanced claims market of today. That was the message to emanate from Morgan Stewart’s, chief motor engineer/claims supply chain manager, RSA Ireland during his presentation at IBIS Ireland 2018. With 50 approved repairers throughout the country – mostly independent sites – Morgan [...]

During a panel discussion at IBIS Ireland 2018 focusing on the industry skills gap it was claimed the industry ‘forgot the future’ with regards to developing future generations. The session featuring Colin Hagan MBE, managing director, Riverpark Training and Development (NI) Ltd; Michael Massey, vehicle paint and refinishing technician, Alton Cars Ltd; and Dave Reece, [...]

The new ABI code of practice in relation to the management of salvage was proposed as ‘worthy of a conversation’ at IBIS Ireland 2018. With the Irish salvage market still, in many cases, operating the ‘old’ code of practice, the session highlighted the potential benefits of the ABI code and how it could ensure salvage [...]

David O’Connor, head of aftersales, KIA Motors Ireland told IBIS Ireland 2018 delegates that the 2020 climate and energy agreement is a key driving force for vehicle manufacturers’ development programmes. Highlighting a number of EV developments and models, David suggested the demand for KIA’s Niro plug in hybrid exceeded all expectations – ‘consumer demand is [...]