IBIS USA 2022 – Agenda

Opening presentation showing the current recovery of the global market. Market intelligence update, we will look at current and future data trends.

With the continuing advancement of new vehicle technology, bodyshops are now faced with many hurdles when it comes to repair. Effects on process flow, space needs, workshop footprints along with equipment and training requirements. What is the optimum repair environment?

How has innovation changed the traditional claims process? Add to this supply chain challenges and an increase in vehicle repair times this panel discussion will highlight how the claims journey has changed and the continuing challenges that need the next level of collaboration.

Not restricted to just a technician shortage, the industry is struggling with staff shortages in all facets of the business. We will look at the recruitment journey, how we can mentor the mentors and the importance of a planned career path.

Collaboration at all levels is necessary to find a solution to the talent crisis. Partnership between industry and education is essential as we work toward a cohesive standard for training our future technicians, change perceptions, and revolutionise the industry. During this session, IBIS delegates will hear from board members of the Collision Engineering program, and industry members, on the need for collaboration between education and industry.

There are many issues affecting the economic business model, how are these issues affecting the economic plans for the business. Issues including costs of parts, parts supply and labour rates. What are the critical challenges and needs of the business right now?

This presentation and panel discussion will bring together the recent data collected over months of field research on repair planning practices and obstacles in collision repair organisations. Tanya Sweetland and a panel of industry experts will discuss the dynamics repair professionals face in accessing and using OEM repair information to achieve the outcomes vehicle owners and other stakeholders expect – a documented, safe and proper repair.

With the OEM’s making such vital inroads into the claims and collision repair space we have assembled a panel of market leading OEM executives to answer your questions. We will seek clarity on Certified Networks and their requirements, we’ll ask if there are plans with glass and advanced EV repairs, how much the OEMs intend to expand their services into the repairer community and how shops and suppliers should be positioning themselves to work with the OEMs.